Elementor is a popular page builder plugin for WordPress that allows you to create custom website pages using a drag-and-drop interface. However, sometimes users may encounter an “Internal 500 Error” while using Elementor, which can be frustrating and confusing. In this article, we will discuss how to fix the Elementor internal 500 error.
Step 1: Check Your Server Logs
The first step in fixing the Elementor internal 500 error is to check your server logs. The server logs will provide you with more information about the error, which can help you determine the cause of the issue. You can access your server logs by logging into your hosting provider’s control panel or by contacting your hosting provider’s support team.
Step 2: Update Elementor and Other Plugins
If the error is caused by an outdated plugin, updating Elementor and other plugins can fix the problem. To update Elementor and other plugins, go to your WordPress dashboard and navigate to “Plugins.” Check for any available updates and update them if necessary. After updating the plugins, clear your cache and try to use Elementor again.
Step 3: Increase PHP Memory Limit
If the internal 500 error is caused by a lack of memory, increasing the PHP memory limit can solve the problem. To increase the PHP memory limit, you need to edit the wp-config.php file in your WordPress installation. To do this, connect to your website via FTP and download the wp-config.php file. Open the file in a text editor and add the following code:
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
Save the file and upload it to your server. This will increase the PHP memory limit to 256MB, which should be enough to fix the internal 500 error.
Step 4: Deactivate All Plugins
If the above steps do not solve the problem, try deactivating all plugins, including Elementor. This will help you determine if the issue is caused by a conflict between plugins. To deactivate all plugins, go to the “Plugins” page in your WordPress dashboard and select all plugins. Choose “Deactivate” from the “Bulk Actions” drop-down menu and click “Apply.” This will deactivate all plugins, including Elementor. Clear your cache and try to use Elementor again. If the error is gone, reactivate your plugins one by one until you find the plugin that is causing the issue.
Step 5: Switch to a Default Theme
If the error persists after deactivating all plugins, try switching to a default WordPress theme, such as Twenty Twenty-One. This will help you determine if the issue is caused by a theme conflict. To switch to a default theme, go to the “Appearance” page in your WordPress dashboard and select “Themes.” Choose a default theme and activate it. Clear your cache and try to use Elementor again.
The Elementor internal 500 error can be frustrating, but it is usually caused by an outdated plugin, lack of memory, or a conflict between plugins or themes. By following the steps outlined above, you should be able to fix the issue and get back to using Elementor without any problems.